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tel: +27 21 448 8311
fax: +27 21 448 4620
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| Business Publications |
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Business E-mail Etiquette: Improving your Business and Electronic Communication
All business correspondence, including e-mail, should project a professional image of you and your company. Whether intended or not, your written word creates an impression - it is all the reader has to go on. [more] |
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Business Finance Fundamentals
Business Finance Fundamentals is a learning program aimed at equipping non financial people in business people with the skills they need to manage the financial aspects of their business more effectively. [more] |
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Financial Markets Series
This training series introduces the learner to the fascinating, complex and rapidly changing world of financial markets and endeavours to explain some of the more commonly encountered financial market terminology. [more] |
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Financial Service Providers Business Manual
The Complete Business Manual for Financial Service Providers, is a tool that will enable independent FSPs to manage their practices based on professional guidelines. [more] |
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How Business Strategy Works in Practice
Business success does not come about by accident. It comes from a careful assessment of market opportunities, creative development of products and services, and implementation of a better business model. Of all the things managers do, planning the long term future is the most important In fact, good strategy and good implementation are the indicators of good management.[more] |
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Marketing in South Africa
This new edition of Marketing in South Africa: Cases and concepts offers an even broader collection of case studies which aim to provide the reader with excellent examples of uniquely South African marketing theory and practice. [more] |
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Professional Communication: How to deliver effective written and spoken messages
Professional Communication is a comprehensive, interactive text on communication principles and methods. It is an ideal tool for all professionals in business and industry who have to write and speak during the course of their work.[more] |
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Risk Management and Treasury Operations
This publication will highlight and discuss all aspects related to the management of risks in the treasury environment as well as the various functions that are performed in the Treasury Operations area in an easily understandable and comprehensible structure to ensure that the learning experience is fruitful, enjoyable and rewarding. [more] |
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Simply Successful Selling
Simply Successful Selling is a concise, practical and comprehensive self-study book for new salespeople in retail, manufacturing and services sector. It deals with each step of the selling cycle, as well as how to handle difficult prospective customers, and understand buyer behaviour and buying signals. [more] |
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Solving Problems: The KALM way
The "Solving Problems: The KALM Way" course teaches learners to use the Six Step Process to problem solving and the 'Six Thinking Hats' problem solving techniques. In addition, it examines what is required to make one a truly effective problem solver by highlighting the importance of one's own attitude and emotional intelligence. [more] |
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Time Management: A Different Outlook
This course teaches learners how to approach and structure time in a more effective way by using time-saving techniques and planning tools. Training on using the 'Task' and 'Planning' functionality in Microsoft Outlook is also included. [more] |
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sitemap | Gate House (2nd Floor), Fir Street, Black River Parkway, Observatory, Cape Town
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